13:58 14 Oct 20
Not enough words to describe Tim an his kindness
18:33 28 Aug 20
Great experience, wonderful company, good customer service.
22:35 07 Mar 20
Great prices and great people, talk to Tim at the Middletown location and he will take care of you.
21:33 15 Feb 20
Will hold a reservation and thats a hard thing to get around here.. nice fast always clean and ready.
04:26 12 Feb 20
The turcks are clean. And always a great value. It worthwhile to check out their prices.
charles lewis sr
19:05 31 Dec 19
Great people to deal with clean equipment at great rates!
02:25 16 Nov 19
In October 2019, my Ragnar team ran the Ragnar Bourbon Chase. We use a 15 passenger van from Sternberg Truck and Van Rental. When I returned home to Minnesota, I realized I had left my iPad somewhere in Kentucky. Within a week, Brian Sternberg emailed me to say my iPad was found in a company van and he graciously offered to mail it to me. That is AAA++ customer service and I am so grateful. Thank you! .
17:21 25 Sep 19
Hopefully to start working there again soon.i would rent and lease there all the time.
10:53 11 Sep 19
Have what you need.
02:34 01 Sep 19
Good service, reasonable price, the rental truck performed well with no complications.
01:36 16 Jul 19
Worked with Tim. Communication was excellent, rates reasonable, and clean truck. Will NEVER rent from Uhaul or Budget again. This was an excellent experience!
21:40 09 Jul 19
18:21 08 May 19
What an incredible experience -- I never thought I'd be saying that about a rental car company. They were so wonderful and accommodating I would never consider renting from anyone else.
03:13 25 Feb 19
Tim @ Sternburg very friendly and helpful. The equipment is always clean and great condition. I rent all the time, switched from Penski to Strenburg. The new location is very handy
07:58 19 Jan 19
Perfect truck and amazing service! They took the time to explain several options to ensure we got the best truck for our needs. We arrived to pick it up early on a cold winter am and they had it pulled up and running to warm it up for us! The truck was very clean inside and out and the return process was quick and easy. Highly recommend Sternberg for all truck rental needs.
17:31 17 Jan 19
The best truck rental place in the city. No hidden costs, No hassle at all. Beverly is the lady I usually speak with and she has gone beyond the call of duty several times for me, even when I was a new customer. I wish I could give them a 10 star rating.
23:59 27 Dec 18
A great place to go to have your car worked on in the best person there is Luke and Dawn
14:26 10 Dec 18
Sternberg Truck & Van Rental was amazing to work with for our truck rental! The 16' truck was the perfect size for our move to our home. The truck was impeccably clean and easy to drive. The customer service was outstanding. It took less than 5 minutes to pick up the truck and less to return it. I highly recommend Sternberg Truck & Van Rental for any rental needs!
17:36 06 Dec 18
Tim was a pleasure to work with and helped make the rental process easy.Thanks!
12:47 05 Nov 18
Highly recommend very friendly Great people to work with.
23:40 29 Oct 18
I ran into Sterberg Truck and Van Rental in Middletown Ky right at closing time and the manager Tim didn't even flinch. Even with my bad timing he made me feel like a valued customer and helped me rent a van. Van was the cleanest rental I've ever had! Great explanation of contract specifics and van return policy and highlights of local area. Will definately continue to use Sterberg Truck and Van Rental in Middletown every time I need a vehicle. Thanks Tim!
11:48 26 Oct 18
I recently needed a truck for a 300 mile roundtrip. I recalled seeing Sternberg's large selection and ultimately rented a 12' box truck. The truck was very clean, drove well, handled my needs completely and was readily available. Plus, after comparing with national companies I realized I would receive substantial savings by renting from Sternberg's. Their staff was courteous and pleasant to work with. I would highly recommend them for truck rentals.
17:38 24 Oct 18
Best place to rent a truck in town!
00:04 09 Sep 18
Dawn and technician were friendly and informative
10:16 29 Aug 18
Best place. Good variety, new Vans all the time.
16:24 22 Aug 18
Such a wonderful company to deal with! Great customer service. I won't go anywhere else.
18:25 09 Aug 18
I needed a cargo van to move some large items 350 miles away. It was for my company, the task was dropped on me to move the items as quickly as possible, the next day to have them on the way. Of course I had used the other rental companies in the area before, and I tried to set one on reservation for the next day, to no avail. We needed to keep the cost in line to do the job, one of the local companies had the cargo van, it was almost as much as the bigger 16 foot box truck. The other companies had none to rent. I had never used Sternberg before. I did not want to do a online reservation, because my company was paying for the rental. I called Sternberg and spoke to a very nice person and they got everything set up very easily. In no time my reservation was all set. Next day when I came in to Sternberg to pick up my rental, the staff greeted me like they knew me, the office was very clean. The whole process was very fast to get me on the way. I was going to return the van after hours, the staff pointed out where the van and the keys needed to go. I was very happy with how nice I was treated, and very surprised on clean everything was. I wish the "other" rental companies could follow Sternbergs lead.
19:30 08 Aug 18
Great service and prices. Nice clean vehicles on a clean lot and storefront!
03:28 07 Aug 18
Great customer service. Wish i would have found tgem earlier. Much better than Uhaul.
21:52 06 Aug 18
Fast and easy truck rental, nice rentals, nice staff. Had an overall great experience
22:18 01 Aug 18
Don't go anywhere else for truck rentals. This is the place to work with. They are no-hassle and beat everyone on the bottom line price.
21:34 19 Jul 18
Great people to work with. Fast friendly service!
00:52 09 Jul 18
Great staff fast in and out service
16:35 05 Jun 18
Great service, great truck,!
21:37 01 May 18
I would highly recommend Sternberg Truck & Van Rental they give excellent customer service, very friendly, great price. Hands down the best all around also I want to Thank Wendell Underwood for recommending the best and he is so nice and awesome thank you Wendell for that you doNewRoots, Inc.
19:54 04 Apr 18
Very friendly service, great price.
Tequila Answers Always
00:57 04 Apr 18
Ms. Beverly goes the extra mile for her customers. Highly Recommend them
13:48 26 Mar 18
The Staff here is amazing!! They made it fast and easy to rent our van for vacation. It was early morning and they had the best attitude. The commercial is true they treat you like family!!
06:05 03 Mar 18
They are very friendly and Will give you very honest answers to questions you may have. Just remember that although they have quite a few trucks on weekends in the aftermath following damaging weather or long weekend holiday events Truck Rental availability may be limited and all trucks potentially could be rented out so try to if possible call before you drive there or go on their website and they should have information about current rentals available
14:40 26 Nov 17
Coming from a very large family I have had experience with most moving rentals. This by far outshines any experience to date. The fact that i would be supporting a locally owned and operated company was the motivator for trying this business. Their outstanding customer service and product ensured i will be a longstanding customer. I will not hesitate to recommend them to my friends, and family (even total strangers!).
15:18 18 Nov 17
Great place to rent a truck!!!
22:30 04 Nov 17
Great Customer Care and a large selection to choose from as far as van rentals.
18:06 18 Aug 17
I had to call at the very last moment for a long term rental for a 15 passenger van in order to transport workers. Beverly and the staff were "Johnny on the spot" with a vehicle for us and excellent rates. We ended up keeping the vehicle longer than expected with NO ISSUES from Sternberg. I highly recommend this company for all your needs from rental to purchasing you can't go wrong.
18:51 04 Aug 17
Friendly and helpful service, clean newer trucks, and fair rates! Most importantly, they had what I reserved. Not the experiences I've had else where.
14:02 01 Aug 17
I'll never rent a box truck from anyone else! I rented at the end of the month, when another place had jacked up their rates to over $500/day due to demand. The truck was clean and well-maintained, and the customer service was top notch. I had misplaced my key before returning, and when I called on Sunday just before closing time, Mike suggested he could meet me on his way home with the spare key. (Luckily, I found the original key after we met, so no lost key charge!) Just a very good customer experience.
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