East Louisville (Middletown)
01:36 16 Jul 19
Worked with Tim. Communication was excellent, rates reasonable, and clean truck. Will NEVER rent from Uhaul or Budget again. This was an excellent experience!
18:21 08 May 19
What an incredible experience -- I never thought I'd be saying that about a rental car company. They were so wonderful and accommodating I would never consider renting from anyone else.
03:13 25 Feb 19
Tim @ Sternburg very friendly and helpful. The equipment is always clean and great condition. I rent all the time, switched from Penski to Strenburg. The new location is very handy
07:58 19 Jan 19
Perfect truck and amazing service! They took the time to explain several options to ensure we got the best truck for our needs. We arrived to pick it up early on a cold winter am and they had it pulled up and running to warm it up for us! The truck was very clean inside and out and the return process was quick and easy. Highly recommend Sternberg for all truck rental needs.
14:26 10 Dec 18
Sternberg Truck & Van Rental was amazing to work with for our truck rental! The 16' truck was the perfect size for our move to our home. The truck was impeccably clean and easy to drive. The customer service was outstanding. It took less than 5 minutes to pick up the truck and less to return it. I highly recommend Sternberg Truck & Van Rental for any rental needs!
17:36 06 Dec 18
Tim was a pleasure to work with and helped make the rental process easy.Thanks!
12:47 05 Nov 18
Highly recommend very friendly Great people to work with.
23:40 29 Oct 18
I ran into Sterberg Truck and Van Rental in Middletown Ky right at closing time and the manager Tim didn't even flinch. Even with my bad timing he made me feel like a valued customer and helped me rent a van. Van was the cleanest rental I've ever had! Great explanation of contract specifics and van return policy and highlights of local area. Will definately continue to use Sterberg Truck and Van Rental in Middletown every time I need a vehicle. Thanks Tim!
11:48 26 Oct 18
I recently needed a truck for a 300 mile roundtrip. I recalled seeing Sternberg's large selection and ultimately rented a 12' box truck. The truck was very clean, drove well, handled my needs completely and was readily available. Plus, after comparing with national companies I realized I would receive substantial savings by renting from Sternberg's. Their staff was courteous and pleasant to work with. I would highly recommend them for truck rentals.
Central Louisville (Crittenden)
19:05 31 Dec 19
Great people to deal with clean equipment at great rates!
02:25 16 Nov 19
In October 2019, my Ragnar team ran the Ragnar Bourbon Chase. We use a 15 passenger van from Sternberg Truck and Van Rental. When I returned home to Minnesota, I realized I had left my iPad somewhere in Kentucky. Within a week, Brian Sternberg emailed me to say my iPad was found in a company van and he graciously offered to mail it to me. That is AAA++ customer service and I am so grateful. Thank you! .
02:34 01 Sep 19
Good service, reasonable price, the rental truck performed well with no complications.
17:31 17 Jan 19
The best truck rental place in the city. No hidden costs, No hassle at all. Beverly is the lady I usually speak with and she has gone beyond the call of duty several times for me, even when I was a new customer. I wish I could give them a 10 star rating.
23:59 27 Dec 18
A great place to go to have your car worked on in the best person there is Luke and Dawn
16:24 22 Aug 18
Such a wonderful company to deal with! Great customer service. I won't go anywhere else.
18:25 09 Aug 18
I needed a cargo van to move some large items 350 miles away. It was for my company, the task was dropped on me to move the items as quickly as possible, the next day to have them on the way. Of course I had used the other rental companies in the area before, and I tried to set one on reservation for the next day, to no avail. We needed to keep the cost in line to do the job, one of the local companies had the cargo van, it was almost as much as the bigger 16 foot box truck. The other companies had none to rent. I had never used Sternberg before. I did not want to do a online reservation, because my company was paying for the rental. I called Sternberg and spoke to a very nice person and they got everything set up very easily. In no time my reservation was all set. Next day when I came in to Sternberg to pick up my rental, the staff greeted me like they knew me, the office was very clean. The whole process was very fast to get me on the way. I was going to return the van after hours, the staff pointed out where the van and the keys needed to go. I was very happy with how nice I was treated, and very surprised on clean everything was. I wish the "other" rental companies could follow Sternbergs lead.
19:30 08 Aug 18
Great service and prices. Nice clean vehicles on a clean lot and storefront!
03:28 07 Aug 18
Great customer service. Wish i would have found tgem earlier. Much better than Uhaul.
21:52 06 Aug 18
Fast and easy truck rental, nice rentals, nice staff. Had an overall great experience
22:18 01 Aug 18
Don't go anywhere else for truck rentals. This is the place to work with. They are no-hassle and beat everyone on the bottom line price.
21:34 19 Jul 18
Great people to work with. Fast friendly service!
21:37 01 May 18
I would highly recommend Sternberg Truck & Van Rental they give excellent customer service, very friendly, great price. Hands down the best all around also I want to Thank Wendell Underwood for recommending the best and he is so nice and awesome thank you Wendell for that you do NewRoots, Inc.
19:54 04 Apr 18
Very friendly service, great price.
00:57 04 Apr 18
Ms. Beverly goes the extra mile for her customers. Highly Recommend them
13:48 26 Mar 18
The Staff here is amazing!! They made it fast and easy to rent our van for vacation. It was early morning and they had the best attitude. The commercial is true they treat you like family!!
06:05 03 Mar 18
They are very friendly and Will give you very honest answers to questions you may have. Just remember that although they have quite a few trucks on weekends in the aftermath following damaging weather or long weekend holiday events Truck Rental availability may be limited and all trucks potentially could be rented out so try to if possible call before you drive there or go on their website and they should have information about current rentals available
14:40 26 Nov 17
Coming from a very large family I have had experience with most moving rentals. This by far outshines any experience to date. The fact that i would be supporting a locally owned and operated company was the motivator for trying this business. Their outstanding customer service and product ensured i will be a longstanding customer. I will not hesitate to recommend them to my friends, and family (even total strangers!).
18:06 18 Aug 17
I had to call at the very last moment for a long term rental for a 15 passenger van in order to transport workers. Beverly and the staff were "Johnny on the spot" with a vehicle for us and excellent rates. We ended up keeping the vehicle longer than expected with NO ISSUES from Sternberg. I highly recommend this company for all your needs from rental to purchasing you can't go wrong.
14:02 01 Aug 17
I'll never rent a box truck from anyone else! I rented at the end of the month, when another place had jacked up their rates to over $500/day due to demand. The truck was clean and well-maintained, and the customer service was top notch. I had misplaced my key before returning, and when I called on Sunday just before closing time, Mike suggested he could meet me on his way home with the spare key. (Luckily, I found the original key after we met, so no lost key charge!) Just a very good customer experience.
23:31 28 Jul 17
Hands down the best experience I have had with ANY rental company. Staff was extremely friendly and accommodating. They really did a terrific job with the whole process and truly showed that they put their customers above all else. Highly recommend!
14:50 11 Jul 17
The folks at Sternberg are the best. Made my van rental so easy. The van was so spacious, and drove like a dream. Beverly Cooper was so sweet and pleasant, took care of everything. Great experience, won't go anywhere else. Thanks guys.
13:19 30 Jun 17
I only rate 4 stars because I am writing a positive review and I have not even picked up truck yet. Beverly could sense my desperation through my voice after being left in the lurch by UHAUL without a truck after having a reservation. She not only had a truck but the price was within reason, made things very simple, was very kind on the phone and I knew I was dealing with a local business. I was a fool for not looking here first and I am grateful they came through for me in a pinch.
13:19 12 Jun 17
I have used them several times. I don't tend to give out top ratings to anyone, but they are as close to flawless as you can get. They have always had the vehicle I needed and the equipment is always clean and well maintained. Their prices are reasonable to boot. If this isn't a family operation they sure act like it. I agree with the other reviewers, on top of it all they are friendly and helpful.
14:10 02 Jun 17
I inquired on line and received a quote quickly by email. I then called with a few questions and received a friendly and professional response. Shortly after handing up, I received an email with my reservation confirmation. Very easy process and price was also good.
16:05 10 May 17
Well maintained, clean trucks paired with top notch customer service. My business has been renting trucks on an as needed basis from Sternberg’s for the past three years. In this time they have never failed to deliver, and often exceed my expectations. They have bailed me out more than once by getting me what I need when I needed it sometimes with little or no time to spare. Sternberg’s has always gone above and beyond for our needs, which has helped us take care of our customers. Their attention to delivering great customer service is what has made them our trusted source for our rental needs.
13:49 20 Mar 17
I highly recommend Thrifty, I was impressed by how easy it was to make a reservation and when showed up the truck was not only ready but how friendly they were. Professional and convenient
19:14 25 Feb 17
Lots of work trucks and they don't play games like other lots
13:53 12 Sep 16
Great service on a day that NO ONE else in the city had tricks available. Thank you.
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